Your Guide to Claiming Car Finance Complaints Compensation in the UK with Your Lawyers

Did you use a finance provider to purchase a car, van or motorbike before the 28th January 2021?

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Your Lawyers, a trusted legal firm, is here to help you navigate the process of claiming car finance complaints compensation. The car finance industry in the UK has faced significant scrutiny due to undisclosed commissions and unclear finance terms, leaving many consumers potentially eligible for compensation. If you financed a car, van, or motorbike between April 2007 and January 2021, you may have been affected by these practices. This article breaks down the issue, your rights, and how to take action with our expert support.

Understanding the Car Finance Mis-Selling Scandal

The car finance mis-selling scandal revolves around two primary issues: undisclosed commissions and unclear finance terms. Before January 2021, many car finance agreements, such as Personal Contract Purchase (PCP) or Hire Purchase (HP), included Discretionary Commission Arrangements (DCAs). These could allow brokers or dealers to increase interest rates to earn higher commissions without informing consumers, a practice banned by the Financial Conduct Authority (FCA) in 2021. Additionally, unclear finance terms, such as vague explanations of repayment obligations or balloon payments, left some borrowers confused about their agreements. Landmark court rulings, combined with the FCA’s ongoing investigation, has opened the door for millions of UK drivers to seek car finance compensation. Your Lawyers specialises in helping consumers identify whether their agreements were affected and pursue claims efficiently.

Eligibility and Process for Car Finance Complaints Compensation

You may be eligible for car finance complaints compensation if you meet the following criteria:
  • Agreement Type and Date: You took out a PCP or HP agreement for a car, van, or motorbike for personal use between April 2007 and January 2021.
  • Undisclosed Commissions: Your finance agreement included a commission paid to the dealer or broker that was not clearly disclosed.
  • Unclear Terms: The terms of your finance agreement, such as interest rates or final payments, were not transparently explained.
To start your claim with Your Lawyers:
  1. Gather Information: Collect any documents related to your finance agreement, such as the contract, payment records, or correspondence with the lender. If you lack paperwork, Your Lawyers can request these details via a Data Subject Access Request (DSAR).
  2. Contact Your Lawyers: Reach out to our team for a free consultation to assess your eligibility. We can review your agreement for signs of mis-selling, such as hidden commissions or unclear terms.
  3. Submit a Complaint: We can draft and submit a formal complaint to your lender, outlining why you are entitled to compensation.

Choose Your Lawyers for Your Car Finance Claim

Your Lawyers is a leading UK firm with extensive experience in consumer rights and financial mis-selling cases. Our team is dedicated to securing the maximum car finance complaints compensation you are entitled to, handling every step of the process with transparency and care. If you suspect you were mis-sold car finance due to undisclosed commissions or unclear terms, do not delay—time limits may apply to your claim. Contact Your Lawyers today for a free, no-obligation consultation to check your eligibility and start your journey toward car finance complaints compensation. Visit our website here now or call us at 0800 634 7575 to speak with our expert team. Act now to secure the compensation you deserve with Your Lawyers by your side.

Contact Us Today And Start Your Claim!


Contact

18, Prospect House,
Colliery Close,
Staveley, Chesterfield
S43 3QE

Opening Times

Mon - Fri: 9am - 10pm
Sat - Sun: 10am - 5pm

Tel: 01246 474 487
Email: carfinanceclaims@yourlawyers.co.uk

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Did you use a finance provider to purchase a car, van or motorbike before the 28th January 2021?

Your privacy is extremely important to us.
Information on how we handle your data is in our Privacy Policy
solicitors regulation authority